As part of the City's ongoing effort to improve customer service, the Building Department offers a new on-line service. Citizen Self Service is designed specifically for the development community of New Smyrna Beach. The City of New Smyrna Beach's Building Department strives to promote development within the City of New Smyrna Beach consistent with established policies and ordinances. We have implemented many processes and procedures to better serve our community by offering you less time in the permit line and more time at job sites. We hope you find this new technology helpful and convenient. 

The process is fast, easy and can be completed from the comfort of your office. You need a valid email address and credit card to complete permits. Once your permit is approved, you will receive an email confirming its approval and the fee associated with the permit. In addition to applying for permits, you can submit plans for plan review, schedule inspections, check inspection results, pay fees, renew business licenses and check status of an application.

This online service is available 24 hours a day, 7 days a week. The site is safe and secure.


Before you are approved to use this service, you must complete and submit the Online Declaration to the Building Department by one of the following methods: 


Once the declaration is completed and you receive confirmation from the Building Department, you may access the online permitting. Go to Citizen Self Service and log into your account. The site will allow you to accomplish the following with a few mouse clicks. 

  • E-permitting
  • Online intake and plan review
  • Request inspections
  • Acquire inspection results
  • Pay fees
  • Submit documents associated with a permit